Claims Intake (SAIF.Claims.Intake) is an ASP.NET Web Forms application running
on .NET Framework 4.8. SAIF claims staff use it to record newly reported
workers' compensation injuries, search for existing claims so duplicates are not
opened, and triage each new claim to the correct adjuster queue. The application
hosts nine screens under Claims/ and Claimants/, authenticates users with
Windows integrated authentication, and reads and writes all claim data through
the claims web service rather than a direct database connection.
Record new workers' compensation claim reports taken by phone, fax, or the
employer portal, and assign each one a claim number.
Search existing claims by claim number, claimant, employer policy, or
date-of-injury range before a new claim is opened, so duplicate claims are
avoided.
Triage each newly recorded claim to an adjuster queue based on injury type,
claim severity, and the employer's assigned service team.
Maintain claimant demographic records shared across claims, including name,
address, and employment history.
Give intake supervisors a read-only view of closed claims for reference during
a new claim conversation.